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Criminal Defense

Careers – Front Desk Clerk

Careers 

Front Desk Clerk

Growing law firm that represents high-asset clients in criminal defense and immigration matters is hiring an additional trilingual (Arabic-, Chaldean-, and English-speaking) front desk clerk to help us provide the best care for our clients. We are looking for a professional. An individual who is warm, hard-working, and takes the initiative in our family-like atmosphere. 

The Obvious

  1. Super-friendly, caring, and organized individual who gracefully fields all incoming calls;
  2. Treats every call and every client like they are her only ones;
  3. Collect data and set, confirm, and follow-up on appointments; 
  4. Works great alone and with a team;
  5. Warm and clear verbal and written communication skills with everyone;
  6. Proficient in Microsoft Office, the Web, and Google/Outlook calendars;
  7. Tech-savvy and ready to learn Clio, Slack, and more; 
  8. Assist team and work patiently, efficiently, and effectively with clients in obtaining supporting documents and completing applications, as needed; 

Support Staff

  1. Work with staff to help execute callbacks during callback time-block or transfer call depending on the situation; 
  2. Follow up with clients who have active files; see if they have any questions, concerns
  3. Mail. Collect mail, file, help organize/send mail
  4. Helps conference room scheduling;
  5. Coordinates meetings/conferences for Mr. Dallo;
  6. Book business travel, accommodations; 
  7. Directly assist Mr. Dallo as needed;
  8. Help put systems in place for everything we do so we can track it
  9. Help continue updating email newsletter list;
  10. Follow-up on and keep track of prospective clients who never retained us, active files, and closed files;
  11. Help send letters to clients, acquaintances, and other professionals

Important Skills

  1. Knows technology, researches tech, and whether it benefits us
  2. Tech-Savvy. Proficient in Dropbox, Microsoft Office (Word, Excel, PowerPoint, and Outlook), the Web, Clio, and Google/Outlook calendars;
  3. Arabic, Chaldean, and English speaking required

If you believe that you qualify and you are interested, please email Attorney Dallo direct at jjdallo@dallolaw.com.

Thank you.